Our story

Built inside a dealership. Created for dealerships.

The story of Dealers in Drive began long before it had a name.

Around seven years ago, Linda was working as an Operations Manager for a Buy Here Pay Here dealership, dealing firsthand with the challenges that dealership teams face every day: phones that never stop ringing, customers who need follow-up, collections that require consistency, appointments that need to be set, and an in-house team already stretched thin.

She began experimenting with something that, at the time, was far less common in the automotive industry: remote support.

What started as a practical solution quickly became something much bigger.

Linda saw that the right remote professionals could become a genuine extension of a dealership's team. They could answer calls professionally, build friendly relationships with customers, follow up consistently, assist with collections, schedule appointments, and take care of essential daily tasks — all without sitting inside the dealership.

And it worked.

Then came the bigger idea.

If remote professionals could make such a meaningful difference for one dealership, why couldn't other dealerships benefit from the same model?

That question became the foundation for Dealers in Drive.

By 2024, Dealers in Drive was already working with talented professionals throughout Latin America, connecting dealerships with experienced remote team members while developing a model built specifically around the realities of automotive operations.

But the idea was never simply to provide “virtual assistants.”

It was to understand what a dealership actually needs, find professionals capable of doing that work, and build a remote team that feels connected to the dealership it supports.

Today, Dealers in Drive continues that same vision: helping dealerships build stronger operations with experienced remote professionals who can support customer service, business development, collections, service departments, administrative operations, and more.

We didn't learn dealerships from the outside.Dealers in Drive was born from working inside one.

Linda Neuse, Founder of Dealers in Drive

Linda Neuse

Founder

More than 15 years of Buy Here Pay Here experience, including Operations Manager roles at BHPH car dealerships.

Our vision

A better way for dealerships to build their teams.

Our vision is to make Dealers in Drive one of the most trusted remote staffing partners in the automotive industry, creating a bridge between dealerships that need exceptional people and Latin American professionals ready to build lasting careers.

We envision a future where a dealership's ability to grow is no longer limited by geography.

Where great talent can work from anywhere.

Where dealerships can build stronger teams without sacrificing service, accountability, or human connection.

And where every professional we place has the opportunity to grow alongside the dealership they support.

Great dealerships need great people.We simply believe those people can be anywhere.

Aura Bravo, General Manager of Dealers in Drive

Aura Bravo

General Manager

More than 7 years in Buy Here Pay Here car dealerships — BDC, Service Representative, Receptionist, Collections BDC Manager, work-from-home management, and virtual assistant experience.

Our mission

Helping dealerships move forward with the right people behind them.

Our mission is to connect automotive dealerships with experienced, dependable remote professionals who become a true extension of their team.

We help dealerships strengthen customer communication, increase follow-up, support collections, create more appointment opportunities, and reduce the pressure on their in-house staff — all while giving talented professionals throughout Latin America access to meaningful long-term opportunities.

We believe remote staffing should never feel distant.

The right person, with the right training and the right support, should feel like part of your dealership — no matter where they work.

Great service starts with great people.We make sure dealerships have both.

Jose Rivas, Operations Manager of Dealers in Drive

Jose Rivas

Operations Manager

Over 3 years of BDC Representative experience with Buy Here Pay Here car dealerships.

Hands-on by design

We match talent, stay in the relationship, and treat your dealership like a partner.