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How Our Recruitment Process Works at Dealers In Drive

Who We Are

Dealers In Drive is a B2B virtual staffing service specializing in providing top-tier independent contractors to car dealerships across the United States. We offer virtual assistance in various roles, like BDC, collectors, and virtual assistants. Our contractors bring exceptional service with neutral accents and work remotely, helping dealerships run smoothly and grow.

You Apply

  1. Application: Submit your application through our website at dealersindrive/careers to get started.

  2. Application Review: Our recruitment team reviews your application. You’ll receive an email with the next steps or information if your profile is not selected.

  3. Initial Phone Interview: If you’re moving forward, expect a call in Spanish from our recruitment team.

  4. Client Matching: If you pass the interview, we’ll work to match you with an open position that fits your skills and experience.

  5. Profile On Hold (if no match): If there’s no immediate fit, we’ll keep your resume in our database and notify you by email when a suitable position becomes available.

  6. English Interview: If a match is found, you’ll be invited to an English interview with our Operations Manager to assess your fluency and communication.

  7. Final Selection: We review all candidates and select the best fit for the client. If you’re selected, we’ll contact you to inform you that your profile has been shared with the client.

  8. You’re Hired!: If the client approves, you’ll receive an email with onboarding details, training start date, and your contract to sign.

Positions

  • BDR ( Business Development Representative)

    📞 What’s a BDR? (Business Development Rockstar) 😎
    A BDR is the friendly, confident voice that gets the convo started! You’ll talk to potential clients, warm up cold leads, and get people excited about what we offer. You're part detective, part hype person — and 100% people-lover.

    If you're great at chatting, love a good challenge, and know how to turn a “maybe” into a “tell me more,” this role’s for you!

    ✅ Requirements:
    ✔️ 2+ years of sales or appointment setting experience
    ✔️ 90% English fluency — spoken and written
    ✔️ Amazing customer service and people skills
    ✔️ Quick learner & self-starter — Google and AI are your besties
    ✔️ Comfortable using CRM tools
    ✔️ Positive, friendly, and cool under pressure

    Apply Here

  • Collector Specialist

    💼 What Does a Collector Do? (a.k.a. The Balance Whisperer) 😎

    A Collector is the calm, confident voice on the line who turns “I forgot to pay” into “Paid and happy!” You're not just chasing money — you're building relationships, finding solutions, and keeping the cash flowing. You're like a mix of a friendly negotiator, a problem solver, and a smooth-talking peacekeeper.

    If you've got thick skin, a soft heart, and serious persuasion skills, this is your time to shine.

    ✅ Requirements:
    ✔️ 2+ years of collections, retention, customer service, or call center experience
    ✔️ 90% English fluency — you’ll be talking to U.S. clients every day
    ✔️ Strong negotiation and persuasion skills
    ✔️ Positive attitude, even when handling tough calls
    ✔️ Self-motivated and able to work independently
    ✔️ Good with CRM systems and keeping everything organized
    ✔️ A customer-first mindset — always respectful and helpful

    Apply Here

  • Service Advisor

    🛠️ What’s a Service Advisor? (a.k.a. The Repair Translator) 😄

    A Service Advisor is the friendly go-between who helps customers and mechanics stay on the same page. You’ll talk to clients about their cars, explain what needs fixing (without sounding like a robot), and make sure everything runs smoothly from check-in to check-out.

    If you can handle car talk, keep things organized, and keep customers happy — you're exactly who we need!

    ✅ Requirements: ✔️ 2+ years of experience in customer service role
    ✔️ Basic understanding of automotive mechanics (you don't need to be a mechanic, but you should know a bit about cars!)
    ✔️ 90% English fluency — clear, confident, and friendly communication
    ✔️ Great customer service skills — helpful, calm, and solution-focused
    ✔️ Ability to multi-task and stay organized in a fast-paced setting
    ✔️ Quick learner and self-starter
    ✔️ Experience using CRM

    dealership software experience is a plus!

    Apply Here

  • Virtual Assistant

    💻 What’s a Virtual Assistant? (a.k.a. The Multitasker Extraordinaire) 😎

    A Virtual Assistant (VA) is the behind-the-scenes hero who keeps everything running smoothly. You’ll help with everything from managing emails and scheduling appointments to organizing documents and creating reports. If you’re tech-savvy, detail-oriented, and love keeping things in order — this role is made for you!

    Ready to be the right-hand support every team needs? Let’s get started!

    ✅ Requirements: ✔️ 1+ years of experience as a Virtual Assistant or in a similar administrative role
    ✔️ 90% English fluency — you’re comfortable writing and speaking clearly and confidently
    ✔️ Proficient with Microsoft Office, Google Suite, and basic CRM tools
    ✔️ Excellent time management and organizational skills
    ✔️ Ability to prioritize tasks and handle multiple projects at once
    ✔️ Strong attention to detail and problem-solving skills
    ✔️ Previous experience with social media management and/or customer service is a plus!

    Apply Here